GP practices and clinics
Faster answers when it is urgent. Full control of the phone queue.
At eight o'clock everyone calls, and there are people at the front desk. Urgent calls can come first. You control the phone yourself.
Some of our healthcare customers.
Does this sound familiar?
“At eight o'clock everyone calls, and everyone waits in the same queue.”
Add your own choices to the phone menu, for example for appointments and prescriptions. Urgent calls can come first. The patient can hear how many are ahead of them.
See Studio
“The phone jumps from one mobile to the next.”
Everyone at reception sees the same queue. GPs call from their mobile, whatever the operator. The patient sees the practice number.
See Omnicus Go
“We have to call the supplier to change a recorded message.”
Change opening hours and recorded messages yourself, in a calendar. Public holidays are already there.
See opening hours
“When something is wrong, we cannot reach anyone.”
Call us. The typical wait is about 20 seconds. Norwegian support that knows your setup.
The whole reception sees the same queue
You see who is waiting, and for how long. You see which colleagues are free.
Read about the switchboard
Video with the patient, no app needed
Send the patient a link. The patient waits in a waiting room until the GP lets them in. Name and number are removed when the meeting ends.
Read about video
“When it comes to customer service, Omnicus is truly incredible! We have never known anyone else who is so available and helpful.”
Therese EvjenMedical secretary, Nedeneslegene
“We are very happy with Omnicus. The solution is very simple and easy to use. It is also fast, and Omnicus has great service and response!”
Asbjørn ErnøGP, Varna Legesenter“We no longer spend time on technical trouble with the switchboard.”
Tina Størset Vikanmedical secretary, Midt LegesenterQuotes translated from Norwegian.
More for GP practices
Website
A simple website for your patients.
- Website for your practice (in Norwegian)Opening hours, staff and prices, with links to Helsenorge. We make it for you.
Patient records
See who is calling.
- WebMedWhen a patient calls, Omnicus Connect looks the patient up in WebMed. You open the record with one click.
Message to everyone
When the whole practice needs to know something.
- SMSFor example, that the practice is closed for a day, or a flu vaccine reminder.
Questions from GP practices
What do we need?
A web browser and a headset. You do not need new phones or a server at the practice.
How long does it take to get started?
Most GP practices are up and running within one to two weeks. We set it up together with you.
Does it work with our patient record system?
If you use WebMed, Omnicus Connect opens the patient's record when they call. If you use another system, ask us.
Does AI answer patients?
Only what you have decided, like opening hours. Anything about health goes to you.
Can patients choose to be called back?
Yes, if you want. It means more work at reception. We show it in the demo.
What does it cost?
It depends on how many people use Omnicus, and what you choose. You get a quote after the demo.
Read about GP practices that use Omnicus
Midt Legesenter
Switched from a mobile operator to Omnicus.
Read the story (in Norwegian)Nedeneslegene
Switched from a mobile business network to Omnicus.
Read the story (in Norwegian)Smartlegen
GP practices in several places in Norway.
Read the story (in Norwegian)Søgne Legesenter
Got an overview of who is waiting.
Read the story (in Norwegian)See it set up the way you work
In the demo we show the channels you need, with the queues and opening hours you have today. We also answer questions about price and getting started.