#customers Ready to move the entire contact center to the home office Good customer service becomes more important than ever when Norwegians' shopping habits change.
#nyheter #presse Omnicus chooses Telia as a strategic partner. Omnicus chooses Telia to provide telephony services in its contact center offer in Norway.
#product #omnicus Product update: Ticket offer to agents, store reports as a template, more reporting options + More We’ve listened to your feedback and have made a lot of improvements during this summer, and as always; we’re awaiting your feedback.
#product #omnicus Product update: New reporting engine, Dialogflow integration, keyboard shortcuts + More We’ve released a bunch of new beta features to our platform this month, and we’re looking forward to your feedback.
#product #omnicus Product update: Migration to new platform, status page, Live chat updates + More We’ve done a lot of work under the hood during february, and it has paid off! We’ve also released some new features today!
#customer service 6 Essential Qualities of the Best Customer Service Reps Acquire and retain more customers with an outstanding customer service team.
