#customersReady to move the entire contact center to the home officeGood customer service becomes more important than ever when Norwegians' shopping habits change.
#nyheter #presseOmnicus chooses Telia as a strategic partner.Omnicus chooses Telia to provide telephony services in its contact center offer in Norway.
#product #omnicusProduct update: Ticket offer to agents, store reports as a template, more reporting options + MoreWe’ve listened to your feedback and have made a lot of improvements during this summer, and as always; we’re awaiting your feedback.
#product #omnicusProduct update: New reporting engine, Dialogflow integration, keyboard shortcuts + MoreWe’ve released a bunch of new beta features to our platform this month, and we’re looking forward to your feedback.
#product #omnicusProduct update: Migration to new platform, status page, Live chat updates + MoreWe’ve done a lot of work under the hood during february, and it has paid off! We’ve also released some new features today!
#customer service6 Essential Qualities of the Best Customer Service RepsAcquire and retain more customers with an outstanding customer service team.