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Product update: Migration to new platform, status page, Live chat updates + More

We’ve done a lot of work under the hood during february, and it has paid off! We’ve also released some new features today!

Author 3 min read
#customer service

6 Essential Qualities of the Best Customer Service Reps

Acquire and retain more customers with an outstanding customer service team.

Author 6 min read
#customer experience

Think You're Cut Out for Customer Experience? Take This Quiz

Find out if you’re cut out for creating an amazing customer experience.

Author 1 min read
#customer experience

4 Keys To Delivering Outstanding Customer Service

Customer service improves customer retention and boosts your bottom line. Here’s how to win the customer service game

Author 5 min read
#customer experience

8 Reasons Not to Invest in Customer Experience

A Contrarian’s Guide to Avoiding Innovation and Growth

Author 5 min read
#customer service

Trends that Disrupted Customer Service in 2018

Keeping up with trends that revolutionized the customer service industry

Author 6 min read
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