Contact Center Software

Enable An Awesome Customer Experience

Omnicus manages voice, web chat, email, social media and SMS interactions, in one unified interface.

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A cloud-based contact center that connect 
with customers on any channel

Unify the customer service experience across messaging, voice & video and eliminate a fragmented experience for your support agents and your customers.​

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PSTN voice in 100+ countries
Web chat
Facebook Messenger
Facebook - coming soon
Twitter - coming soon
Youtube - coming soon
Video chat

Unlock your data to increase agent efficiency.

Monitor and manage your contact center in real time.

Omnicus provides critical data to improve agent performance and efficiently distribute tasks across your contact center.

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A virtual assistant powered by Google AI

Omnicus Infographic

By tagging your tickets over time, you can gather reports to show your most repetitive, trivial tickets.

These can be refunds, subscriptions, order status and more. Start automating them from start to finish with the Omnicus platform.

With Omnicus Hand-Over, tickets can be handeled to your support agents in cases where the AI engine is unable to resolve the query from the customer

Powerful integrations with your 
backend systems


Sync your customer data from Shopify to Omnicus.

Get current orders and shopping history when customers contact you.


Get richer customer intelligence and order reporting when you sync Omnicus with Salesforce.

Coming soon

Custom Integration

You can decice which data Omnicus should look up in your own backend systems.

Get in touch with us!

The founders

A Norwegian company with a strong backbone. Experienced entrepreneurs with a successful track record. 
Broad experience, strong relations base and potential customer pool.


Eivind Jonassen

Co-founder & CEO


Glenn Larsen

Co-founder & CTO

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Omnicus AS
VAT: 917 259 666
c/o Spaces Kvadraturen,
Tollbugata 8,
0152 Oslo, Norway



General Manager, Coworx

The fact that everyone involved has an overview of all incoming mail and that everyone has the opportunity to see which ones are answered, and not least what's been answered - makes it all a lot easier. Omnicus' shared inbox works great for us and it’s something we will continue to use going forward.



Customer Success, Protekt IT

We are so pleased with using a shared inbox from Omnicus after we’ve moved sales@, support@, etc to a shared inbox. In short, Omnicus added our support staff a significant qualitative boost through full overview and highly effective interaction.

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