Contact Center Software

Enable An Awesome Customer Experience

Omnicus manages voice, web chat, email, social media and SMS interactions, in one unified interface.

Product preview

A cloud-based contact center that connect 
with customers on any channel

Unify the customer service experience across messaging, voice & video and eliminate a fragmented experience for your support agents and your customers.​

Get Started Now

VOICE
PSTN voice in 100+ countries
MESSAGING
Web chat
SMS
Facebook Messenger
Email
Facebook - coming soon
Twitter - coming soon
Youtube - coming soon
VIDEO
Video chat
Screensharing

Unlock your data to increase agent efficiency.

Monitor and manage your contact center in real time.


Omnicus provides critical data to improve agent performance and efficiently distribute tasks across your contact center.

Product preview

A virtual assistant powered by Google AI

Omnicus Infographic

By tagging your tickets over time, you can gather reports to show your most repetitive, trivial tickets.


These can be refunds, subscriptions, order status and more. Start automating them from start to finish with the Omnicus platform.


With Omnicus Hand-Over, tickets can be handeled to your support agents in cases where the AI engine is unable to resolve the query from the customer

Powerful integrations with your 
backend systems

Shopify

Sync your customer data from Shopify to Omnicus.


Get current orders and shopping history when customers contact you.

Salesforce

Get richer customer intelligence and order reporting when you sync Omnicus with Salesforce.


Coming soon

Custom Integration

You can decice which data Omnicus should look up in your own backend systems.


Get in touch with us!

The founders

A Norwegian company with a strong backbone. Experienced entrepreneurs with a successful track record. 
Broad experience, strong relations base and potential customer pool.

 

Eivind Jonassen

Co-founder & CEO

 

Glenn Larsen

Co-founder & CTO

Location icon

Omnicus AS
VAT: 917 259 666
c/o Spaces Kvadraturen,
Tollbugata 8,
0152 Oslo, Norway

 

TERJE KLUNGLAND

General Manager, Coworx

The fact that everyone involved has an overview of all incoming mail and that everyone has the opportunity to see which ones are answered, and not least what's been answered - makes it all a lot easier. Omnicus' shared inbox works great for us and it’s something we will continue to use going forward.

 

JAN PETTER BJERKE

Customer Success, Protekt IT

We are so pleased with using a shared inbox from Omnicus after we’ve moved sales@, support@, etc to a shared inbox. In short, Omnicus added our support staff a significant qualitative boost through full overview and highly effective interaction.

Popular Blog Posts

Connect, Educate & Learn: 
Our Thoughts on Customer Experience

Start Your Free 14-day Trial

Better experience for your customers,
You'll be set up in minutes.
SIGN UP FOR FREE